About this plugin
WeftKart Shipping & Tracking connects your WooCommerce store to WeftKart, so every shipment tracks itself from the order screen straight through to “Delivered” — no daily courier-site checking, no manually emailing customers a tracking link.
- One-click connect — authorize from your WeftKart dashboard, no API keys to copy-paste by hand.
- Order-edit meta box — add a tracking number and courier and WeftKart registers the shipment automatically; split shipments (several parcels per order) are fully supported.
- Live status sync — a configurable Status Mapping keeps the WooCommerce order status (Processing, Shipped, Delivered, …) matched to the real courier status, with no polling needed.
- Failed-delivery alerts — get notified the moment a shipment hits NDR, an exception or RTO, before the customer has to ask.
- Customer tracking page — a branded [weftkart_tracking] page and an automatic panel on the order-received / My Account screens, so customers can self-serve instead of emailing support.
- CSV import/export — bulk-load tracking numbers for orders placed outside WooCommerce, or export the Shipments list for reporting.
- Analytics — delivery-time and on-time-rate trends per courier, right inside wp-admin.
- Help & Support — open a support ticket from wp-admin (with the order, tracking number and courier pre-filled from the order screen), see its status and find your Merchant ID.
- WP-CLI — wp weftkart status|sync|check for servers and deploy scripts.
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External services
This plugin is a WooCommerce-side connector to WeftKart, a shipment-tracking service (a free plan is available; shipment volume beyond that requires a paid plan on your WeftKart account — nothing in this plugin’s own code is limited or gated, all limits are on your WeftKart account’s plan). Connecting your store sends the following to WeftKart’s servers, only for the actions below — never automatically or in the background:
- When you click “Connect to WeftKart”: your store URL and a generated WooCommerce API key, so WeftKart can register the shipment-tracking endpoint. Terms of Use · Privacy Policy
- When a tracking number is added to an order (by you, by CSV import, or automatically if you enable that): the tracking number, courier, order number, and the customer’s name, email, phone and shipping address — so WeftKart can look up and monitor the shipment, and, if you turn it on, notify the customer.
- If you turn on the optional “COD risk” setting (off by default): when you open the edit screen of a cash-on-delivery order, that customer’s phone number is sent to WeftKart to look up a Low/Medium/High risk read from COD delivery history (your store’s own, plus anonymous aggregate counts across WeftKart — never another store’s identity or order details). Nothing is sent while the setting is off.
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If you turn on the optional “Abandoned cart recovery” setting (off by default): what’s in a customer’s cart, and their phone/name/email once they type it at checkout, while they are still on the checkout page and before they place the order — so WeftKart can send a WhatsApp reminder if they leave without finishing.
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If you open a support ticket from WeftKart → Help & Support: the ticket text you write and the optional order number, tracking number and courier you fill in. While the “Include technical details” box on that form is ticked (it lists every value before you send), also your store address and the plugin, WordPress, WooCommerce and PHP versions and site language. Nothing is sent unless you press “Submit ticket”.
The plugin also adds suggested wording to your own site’s Privacy Policy page (Settings → Privacy) describing exactly this, and a “Powered by WeftKart” credit on the customer tracking panel is off by default (Settings → General to turn it on).