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Official packageDirect from WordPress.org
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WP PlugIndex currently records Looply – reklamácie a vrátenia version 1.2.1 as active, updated 2mo ago and tested up to WordPress 7.0.
Overview
About this plugin
Looply is a service for managing complaints, returns and repair requests for online stores and service businesses in Slovakia. This plugin connects your WooCommerce store to Looply. The customer-facing forms and the plugin interface are in Slovak.
Embedded form via shortcode — the type attribute selects the form: [looply_form type="reklamacie"] (complaints), [looply_form type="vratenie"] (returns) or [looply_form type="objednavky"] (repair orders). The form automatically adjusts its height.
Button on orders — in the customer account (My account -> Orders) and on the order page, a “Complaint / Return” button appears with the order number pre-filled. The customer only enters their e-mail to verify ownership and the order data is loaded.
No changes to your store — the plugin never edits orders and stores no personal data; it only links to the public Looply forms.
Processing (statuses, customer e-mails, legal deadlines, pickups, protocols) happens in Looply. The Start plan is free.
External service
sk), a third-party service operated by Maldo SK. The plugin does not work without it — a Looply account is required.
What is sent, where and when:
Embedding a form with the shortcode creates an <iframe> on the page that loads a public form from https://looply.sk/f/<your-public-id>. The iframe loads content from looply.sk (the same as opening the link in a browser). It is initialised by a local script bundled with the plugin ( assets/js/looply-embed.js ) — no external JavaScript is loaded into the page.
The order button is a plain link to https://looply.sk/f/<id>?order=<order number>. Nothing is sent to the service until the customer clicks it; the link contains only the order number.
Order data is loaded by Looply only after the customer enters the order number and e-mail in the form (ownership verification), using your own WooCommerce REST key configured directly in Looply.
sk/obchodne-podmienky
sk/ochrana-osobnych-udajov
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
refunds
returns
rma
warranty
woocommerce
Compatibility & maintenance
Compatibility & maintenance
Tested up to WordPress 7.0
Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 7.0.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to7.0
Minimum requirementsWordPress 6.0 · PHP 7.4
Update activity1 Sept 20262mo ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
