About this plugin
KazeSend for WooCommerce connects your WooCommerce store to your KazeSend
account so you can send automated WhatsApp order notifications and keep every order in your WhatsApp
inbox & CRM.
Features
- Sync every order (and status change) to KazeSend, matched to the customer by phone number.
- Send WhatsApp messages on order events you choose — order placed, payment received, completed,
cancelled, payment failed — using your own approved WhatsApp message templates.
- Abandoned payment recovery — nudge customers who didn’t complete payment.
- Campaign attribution — measure which campaign drove each order via tracked links.
- Optional checkout opt-in checkbox for WhatsApp updates.
A KazeSend account (with a connected WhatsApp Business number) is required. WhatsApp messages are
sent through KazeSend using the official WhatsApp Business Platform.
External services
com), the SaaS service it is a client for, to
sync orders and trigger WhatsApp messages. It is required for the plugin to function.
When an order is created or its status changes, the plugin sends the following order data to the
com/api/integrations/woo/order), authenticated with the API key you
enter in the plugin settings:
- Order number, status, total, currency and line items
- Customer name, phone number and email (used to match/create the contact and deliver WhatsApp messages)
- The store URL and plugin version (on connect)
Data is only sent when you have entered an API key and connected your store. Review KazeSend’s
Terms of Service and Privacy Policy
for how this data is handled.