About this plugin
Cubixsol Chat is a complete, lightweight, high-converting WhatsApp marketing, customer support, and order suite for WooCommerce with all features included by default.
Allow your visitors to connect with multiple sales and support representatives in real-time, or place instant 1-click product orders directly via WhatsApp without going through tedious multi-step checkout forms.
Note: This plugin requires WooCommerce to be installed and active.
100% Unlocked Features Included by Default
- Floating WhatsApp Widget: Clean, modern floating button with customizable greeting, theme color, and position (Bottom Right / Bottom Left).
- Multi-Agent & Multi-Channel Support: Add different agents with custom roles (Sales, Technical Support, Customer Care) supporting WhatsApp, Telegram, and Direct Phone Call.
- Agent Working Hours: Automatically shows “Online” or “Away” based on the agent’s real-time working schedule.
- WooCommerce 1-Click Order Button: Inject an “Order via WhatsApp” button on single product pages with automatically formatted product titles, prices, SKUs, and URLs.
- WooCommerce Order Status WhatsApp Alerts: Send 1-click order notifications (Confirmed, Shipped, Delivered) directly from your WooCommerce Orders admin table or the dedicated Order Alerts Hub.
- Abandoned Cart Recovery: Real-time checkout session capturing with a dedicated recovery log, category analytics, CSV lead export, and customizable recovery message templates.
- Built-in GA4 & Meta Pixel Events: Automatically fires WhatsApp click events into your existing Google Analytics 4 and Meta Pixel installations (no extra tracking scripts are loaded).
- Fully Responsive: Flawless experience on desktop, iPad, and mobile devices.
- Shortcode Support: Embed WhatsApp buttons anywhere using [cubixsol_chat_button phone="+15551234567" text="Chat now" msg="Hi!"].
- Zero Bloat & Fast: Written with native WordPress hooks and lightweight JavaScript.
External Services
com), operated by Meta Platforms, Inc. This connection is only made when the site owner selects “Meta WhatsApp Cloud API” as the sending mode and enters their own API credentials — the default Direct mode makes no external requests at all.
When Meta API mode is used, the plugin sends the recipient’s phone number and the message content (which may include the customer’s name and a link back to your store’s cart) to Meta’s API in order to deliver WhatsApp messages on your behalf. No other data is transmitted.
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Privacy
In the default Direct mode, Cubixsol Chat does not connect to any external service by itself. me) open in the visitor’s own WhatsApp application. When abandoned cart capturing is enabled, visitor-entered checkout details are stored locally in your WordPress database.
If you enable Meta Cloud API mode, phone numbers and message content are transmitted to Meta (see External Services above). Site owners should disclose cart capture and messaging in their privacy policy where required.