About this plugin
SMS Alert is an all-in-one SMS and OTP plugin for WooCommerce. Send automatic order status SMS to customers and admins, verify buyers with a one-time password (including OTP for Cash on Delivery orders only), let customers log in or register with OTP, recover abandoned carts by SMS, and tell shoppers when a product is back in stock.
It also works without WooCommerce: add SMS notifications and mobile number OTP verification to popular form builders, booking plugins, membership and LMS plugins.
What store owners use it for
- Reduce fake COD orders – ask for OTP verification only on Cash on Delivery orders.
- Recover lost sales – send automated abandoned cart reminder SMS.
- Keep customers informed – SMS for every order status, from new order to delivered.
- Secure logins and signups – Login with OTP, Registration with OTP and Reset Password with OTP.
- Stay on top of stock – low stock alerts for admins and back-in-stock alerts for customers.
- Run multivendor stores – notify vendors and verify their numbers at signup.
An SMS Alert account is required
This plugin sends messages through the SMS Alert SMS gateway, and it works only with that gateway. The plugin is free. SMS credits are purchased from SMS Alert.
New accounts include free demo credits so you can test before buying. See the “External Services” section below for what data is sent.
Setup video
WooCommerce Order SMS Notifications
- SMS alerts for new orders and every order status
- Separate templates for customers and admins
- Custom SMS templates with dynamic order variables and custom order meta
- Send a custom SMS to a customer directly from the order page (useful for delays, disputes or claims)
- Notifications for refunds and partial refunds
- Works with shipment tracking plugins to send delivery updates
WooCommerce OTP Verification (Checkout, COD, Login, Registration)
- OTP to confirm orders at checkout
- OTP only for selected payment methods, such as Cash on Delivery
- OTP verification after the order is placed
- Login with OTP (including optional admin login with OTP)
- Registration with OTP and Signup with Mobile
- Reset password with OTP
- Role-based OTP verification
- Limit OTP resend attempts
- Restrict OTP verification to selected countries
- Country code selector, configurable OTP popup styles, or OTP on the page instead of a popup
- Delivery OTP: verify the order with an OTP at delivery (with Delivery Drivers for WooCommerce)
Abandoned Cart Recovery SMS
- Capture abandoned carts automatically
- Send reminder SMS with a link back to the cart
- Track recovery performance
- Compatible with block-based WooCommerce checkout
- No server cron setup required
Stock & Inventory Alerts
- Low stock and out of stock alerts to admins (and to vendors in multivendor stores)
- Back-in-stock “Notify Me” form for customers, with customizable design
Campaigns & Customer Sync
- Sync customers to groups in your SMS Alert dashboard
- Send SMS campaigns to users, orders, abandoned carts and Notify Me subscribers
- Daily SMS balance report and low balance alert
Blocks, Shortcodes & Elementor Widgets
- Blocks: Signup With Mobile, Share Cart, Login With OTP
- Shortcodes for Login with OTP, Signup with OTP, Share Cart and OTP verification on any form
- Elementor widgets
- Works with Gutenberg, Divi and Beaver Builder
Who it is for
- WooCommerce stores that want order SMS and COD verification
- Multivendor marketplaces
- Booking, appointment and restaurant reservation websites
- LMS, membership and community websites
- Indian stores that need DLT compliant transactional SMS (the plugin also supports sending to multiple countries)
Integrations
SMS Alert integrates with 50+ plugins. Full setup guides for each are in the SMS Alert documentation. Highlights:
Form builders (notifications and OTP verification): Contact Form 7, WPForms, Fluent Forms, Gravity Forms, Ninja Forms, Elementor Forms, Formidable Forms, Forminator, Everest Forms, WS Form, Form Maker. Notifications only: MetForm, JetFormBuilder.
Membership, LMS and registration: UsersWP, LearnPress, ARMember, Paid Memberships Pro, MemberMouse, Ultimate Member, Profile Builder, Pie Register, User Registration, RegistrationMagic, BuddyPress, New User Approve, WP-Members.
Booking and appointments: WooCommerce Bookings, Booking Calendar, Bookit, Easy Appointments, Amelia, Simply Schedule Appointments, Salon Booking System, Booknetic, gAppointments, Quick Restaurant Reservation, Five Star Restaurant Reservations.
CRM and automation: FluentCRM, WP ERP, Jetpack CRM, Uncanny Automator, Groundhogg, WP Fusion.
Multivendor, marketplace and WooCommerce extensions: Dokan, MultiVendorX, WooCommerce Product Vendors, WooCommerce Subscriptions, Delivery Drivers for WooCommerce, WP Loyalty, TeraWallet, Returns and Warranty Requests, Return Refund and Exchange for WooCommerce, Local Pickup Plus, WooCommerce Simple Auctions, WooCommerce Serial Numbers, Order Delivery Date, PDF Invoices & Packing Slips.
Shipment tracking: WooCommerce Shipment Tracking, Advanced Shipment Tracking, AfterShip.
Other: Easy Digital Downloads, Events Manager, WP Travel Engine, Awesome Support, Affiliates Manager, WPAdverts, WPCafe, Sequential Order Numbers Pro, WooCommerce Order Status Manager, Admin Custom Order Fields, WooCommerce Multi-Step Checkout, Claim GST for WooCommerce, Raffle Ticket Generator.
Developer friendly
Hooks let you send SMS programmatically, modify SMS content before sending, read the SMS Alert API response and extend WooCommerce SMS triggers. See the FAQ for examples.
Translations
Compatible with WPML and Loco Translate. org.
Support
- Email: [email protected]
- WordPress support forum
- Documentation
External Services
in), operated by Cozy Vision Technologies Pvt. , to send SMS and OTP messages. The plugin cannot send messages without an SMS Alert account.
Data sent to SMS Alert and when:
* When you save or verify your settings: your SMS Alert account credentials, to authenticate with the service.
* Each time an SMS or OTP is triggered (order status change, OTP request, abandoned cart reminder, back-in-stock alert, form submission, and so on): the recipient mobile number, message text and sender ID.
* When campaigns or customer sync are enabled: customer name and mobile number, sent to groups in your SMS Alert dashboard.
* When viewing account information in settings: requests for your SMS balance and the list of countries available to your account.
- Terms of Service: https://kb.smsalert.co.in/tos/
- Privacy Policy: https://kb.smsalert.co.in/privacy/