Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org
Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →
WP PlugIndex currently records SimpleSupport Help Desk version 1.0.3 as active, updated 4mo ago and tested up to WordPress 7.0.
Overview
About this plugin
SimpleSupport connects your WordPress site to your SimpleSupport helpdesk. Once you enter your publishable key, you get:
Support widget — a floating chat/ticket button on every page (or embed it anywhere with [simplesupport] )
Live stats — at-a-glance counts of open, in-progress and waiting tickets right inside wp-admin
One-click dashboard — jump straight to the full SimpleSupport dashboard to read and reply
No coding required. Works on any WordPress theme.
uk and get your publishable key in seconds.
Features
Floating support widget injected automatically into your site footer
Configurable position (bottom-right / bottom-left) and brand colour
Shortcode [simplesupport] to embed the widget on a specific page only
Links directly into your SimpleSupport dashboard for full ticket management
External Services
uk) to:
Load the support widget on your site’s frontend
Display aggregate ticket counts in wp-admin
Data sent includes: your publishable key (for authentication) and ticket content entered by your site visitors. No data is sent until you configure a publishable key.
Service: SimpleSupport — https://simplesupport.uk
Privacy policy: https://simplesupport.uk/privacy
Terms of service: https://simplesupport.uk/terms
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
customer support
live chat
helpdesk
tickets
Compatibility & maintenance
Compatibility & maintenance
Tested up to WordPress 7.0
Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 7.0.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to7.0
Minimum requirementsWordPress 6.0 · PHP 7.4
Update activity10 Jun 20264mo ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
