About this plugin
qAiChatBot – Your Website’s AI Assistant turns your WordPress site into a helpful AI customer support channel.
Visitors get instant answers from a floating site assistant trained on your content — pages, posts, and WooCommerce products — so support, product questions, and FAQs are covered around the clock.
Why use an AI site assistant?
- Answer common questions without waiting for a human
- Reduce repetitive customer support tickets
- Guide shoppers on product pages with context-aware chat
- Capture leads with in-chat email collection
- Escalate to WhatsApp, Messenger, or email when a human is needed
Core features
- AI customer support chat — floating widget on your site
- Train on your website — pages, posts, and products as knowledge
- AI Trainer — summaries, keywords, FAQs, and notes for better answers
- OpenAI, Google Gemini, or custom webhook — use your own API keys
- Suggestion chips & quick links — guide visitors to the right answers
- Human handoff — WhatsApp, Messenger, or email (optional)
- Multi-agent team view — let visitors pick who to contact
- Widget Studio — colors, logo, header style, and live preview
- Lead capture — collect emails from the chat window
Perfect for
- Business websites that need 24/7 AI customer support
- WooCommerce stores answering product and shipping questions
- Service sites that want a branded site assistant
- Teams that want AI first, then human handoff when needed
How it works
- Connect OpenAI, Gemini, or your webhook in the Playground
- Train the assistant on your pages (and products if you use WooCommerce)
- Style the widget in Widget Studio
- Publish — your AI site assistant helps visitors automatically
Optional extras (LearnDash training, advanced analytics, voice input, white-label) are available as a separate Pro add-on from the author site. They are not locked features inside this plugin.
net/qaichatbot/
External services
This plugin can connect to third-party AI providers that you configure. Requests are sent only when a visitor sends a chat message (or when you test AI from the admin), and only if you have enabled AI and entered your own API credentials (or a custom webhook URL).
OpenAI
Used when the AI provider is set to OpenAI, to generate chat replies from your knowledge base and the visitor message.
Data sent: your system prompt, knowledge-base excerpts, conversation messages, and model settings (model name, temperature, max tokens). Your OpenAI API key is sent in the Authorization header.
com/policies/privacy-policy
Google Gemini
Used when the AI provider is set to Gemini, to generate chat replies from your knowledge base and the visitor message.
Data sent: your system instruction, knowledge-base excerpts, conversation messages, and generation settings. Your Gemini API key is included in the request URL.
com/privacy
Custom webhook
Used when the AI provider is set to Webhook. The plugin POSTs the chat payload to the URL you provide. Data sent and retention depend on that endpoint; review that service’s terms and privacy policy before use.