About this plugin
oChats is a lightweight, fully customisable floating chat widget that puts all your contact channels in one place. Instead of hiding your WhatsApp number in the footer, give visitors a beautiful one-click way to reach you on their preferred platform.
Channels supported:
* Facebook Messenger
* Instagram Direct
* Telegram
* LINE
Key features:
* Floating widget with open/close animation
* Show different channels on desktop vs mobile
* Custom widget colour, size, and call-to-action text
* Position widget on the left or right side
) so you can track conversions in GA4 or any connected platform
2 accessible — keyboard navigation, ARIA roles, visible focus indicators
* iOS safe-area support (widget won’t hide behind the iPhone home bar)
* Zero jQuery dependency — pure vanilla JavaScript
* Lightweight — does not slow down your website
Google Tag Manager Event Names:
gtm_whatsapp | gtm_fb_messenger | gtm_instagram | gtm_telegram | gtm_line | gtm_wechat | gtm_email
io — Omnichannel Support Software.
External Services
This plugin optionally connects to the following external services:
Google Tag Manager (Optional)
com). This is optional and only activates when a Container ID is configured by the site owner. No data is sent automatically — the script is only loaded when the merchant chooses to enable GTM tracking.
com/privacy
com/terms
oChats.io
io in the widget footer (free plan). io by the plugin.
io/privacy
Messaging Platforms
). This is a standard browser redirect triggered by the visitor’s own click action. The plugin itself does not transmit any data to these platforms.
Each platform’s own privacy policy applies once the visitor arrives on their site.