Active installations30Adoption metric — not a quality score
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Official packageDirect from WordPress.org
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WP PlugIndex currently records MITS One Click Return – EU 2023/2673 version 0.5.3 as active, updated 24d ago and tested up to WordPress 7.0.
Overview
About this plugin
One Click Return for WooCommerce is a compliance-first plugin that implements the digital right of withdrawal required by EU Directive 2023/2673 (Art. 11a) directly in your WooCommerce store.
Built and maintained by MITS – a software house from Lublin, Poland, specialising in WooCommerce, web applications and e-commerce solutions.
Unlike generic refund plugins, this plugin was built from the ground up for the directive – every feature maps directly to a legal requirement.
How it works
Customer clicks “Return order” – from their account, the footer link, or directly from the order confirmation email.
A 2-step form opens: Step 1 identifies the order (email + order number, no login required). Step 2 selects items and confirms.
The customer receives an instant confirmation email (required by Art. 11a as a “durable medium”).
Store staff receives a notification and manages the withdrawal from WooCommerce admin.
Key features
Compliance out of the box
✅ Compliant with EU Directive 2023/2673 / Art. 11a
✅ Persistent footer link on every page (Art. 11a requirement)
✅ Confirmation email as durable medium (Art. 2(10) of Directive 2011/83/EU)
✅ Magic link – customers access their form without logging in
✅ Statutory exclusions (Art. 38 of the Consumer Rights Act) – mark product categories that are exempt
✅ Configurable withdrawal period (default: 14 days as required by law)
✅ GDPR: built-in data exporter and eraser
WooCommerce integration
2-step withdrawal form via shortcode [mits_withdrawal_form]
“Withdraw” button in My Account → Orders
Link in WooCommerce order confirmation and delivery emails
Admin cockpit: overview dashboard, submissions list, settings – all in one place
Custom post type for withdrawals with 5 statuses: Pending, Confirmed, Goods Received, Refunded, Cancelled
Status change directly from the withdrawal edit screen
HPOS (High-Performance Order Storage) compatible
Developer-friendly
Clean PHP 8.1+ codebase with strict types
Hooks and filters at every step ( mits_withdrawal_submitted, mits_withdrawal_is_product_excluded, …)
Topics listed for this plugin in the WordPress.org directory.
eu directive
one click return
withdrawal
woocommerce
Compatibility & maintenance
Compatibility & maintenance
Tested up to WordPress 7.0
Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 7.0.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to7.0
Minimum requirementsWordPress 6.4 · PHP 8.1
Update activity9 Oct 202624d ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
Version0.5.2→0.5.3
WordPress compatibility7.0.4→7.0.7
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.