About this plugin
Koalab Sync is a cloud service that keeps your product catalog in one place and syncs prices, stock and sale prices to your sales channels — your WooCommerce store, and also Mercado Libre, Shopify or Tiendanube if you sell there. It can also update the whole catalog from a supplier’s Excel/CSV price list, with markup rules, a preview and a single-step undo of the whole upload.
You do not need this plugin to use Koalab Sync. You connect your store from Koalab with WooCommerce’s own authorization screen, and Koalab subscribes to WooCommerce’s webhooks: your sales and your price and stock edits reach Koalab within a few minutes, with nothing installed in WordPress.
This plugin is an optional companion for two cases:
- You want the detail. With movement sync connected, each change made in your store reaches Koalab within seconds of the request that made it, labeled with its exact time and its cause — sale, return, refund, hand edit, REST API, import or scheduled sale. Changes to SKU, name, status, stock management and weight are recorded too, not only price and stock.
- WooCommerce’s notices are not reaching Koalab. WooCommerce sends its webhooks from its task queue, which depends on WP-Cron. If WP-Cron is disabled on your site, or a security plugin blocks outgoing requests, Koalab only learns about your store with its periodic import. The plugin delivers changes itself at the end of each request, without waiting for WP-Cron (on PHP-FPM hosts), and retries when Koalab cannot be reached.
While movement sync is connected, Koalab stops using WooCommerce’s webhooks for that store, so no change is counted twice. If you deactivate, delete or disconnect the plugin, it tells Koalab, and Koalab goes back to WooCommerce’s webhooks on its own. The plugin also checks in once a day, so Koalab notices when it has stopped reporting for any other reason.
What the plugin adds to your WordPress
- A page under WooCommerce → Koalab Sync with links to create your Koalab account or connect your store (through WooCommerce’s official wc-auth authorization flow: you approve access with one click, and Koalab never sees your WordPress password).
- The optional movement sync described above, off until you pair the plugin with your store in Koalab.
The plugin adds no database tables and does not write to your products: everything Koalab writes to your store goes through the WooCommerce REST API keys you authorized.
Disponible en español
Koalab Sync está disponible en español y portugués. Este plugin es opcional: sin él, los avisos de la propia WooCommerce ya traen a Koalab tus ventas y tus cambios de precio y stock en unos minutos. Con él llegan en segundos, con su hora exacta y su causa, y funciona también en tiendas donde esos avisos no salen.
External services
tech), to synchronize your WooCommerce catalog. The plugin itself does not sync your products; it links your store to Koalab, where the synchronization runs.
What is sent, and when:
- When you connect your store (clicking the connect button): you are redirected to Koalab and your store’s site URL (domain) is sent so Koalab can pair with your store. Access to your products is then granted through WooCommerce’s official authorization flow ( wc-auth ), which issues REST API keys you explicitly approve.
- During synchronization (performed by Koalab, not by this plugin): Koalab reads and writes your WooCommerce products (names, SKUs, prices, stock) through those authorized REST API keys, and reads your store’s status report to know your currency, your WooCommerce version and whether this plugin is active.
- Store notifications (performed by Koalab, not by this plugin): unless movement sync is connected and reporting, Koalab subscribes your store to WooCommerce’s own webhooks for product updates, product deletions and orders, so it learns about sales and edits without waiting for its periodic import. From an order Koalab keeps only its number, status, dates and the products and quantities sold — never the buyer’s name, address or contact details. Koalab does not access your WordPress admin.
- Optional movement sync (off unless you pair the plugin with your store in Koalab): when a product’s price, stock, SKU, name, status, stock management or weight changes in your store, the plugin sends the change event (product ID, SKU, product name, changed field, old and new value, cause, order number when there is one, and timestamp) to Koalab’s API so it appears on Koalab’s Movements screen.
- Connection check (only while movement sync is connected): once a day, and when the plugin is deactivated, deleted or disconnected from its page, the plugin sends your Koalab store ID, your site URL, the plugin version and a timestamp, so Koalab knows whether the plugin is still reporting and can go back to WooCommerce’s webhooks when it is not. No product, order or customer data is included.
Every request the plugin makes to Koalab is signed with a secret shared only when you pair the plugin.
This service is provided by Koalab. tech/privacy).