About this plugin
When a customer picks Direct bank transfer, WooCommerce puts the order on hold and keeps the stock aside. If the transfer never arrives, the order stays there until someone cancels it by hand. WooCommerce’s “Hold stock (minutes)” setting does not help: it only applies to pending payment orders, not to on-hold bank transfer orders.
Unpaid Transfer Guard cleans them up for you, safely:
- Pick a delay — for example 7 days, or 48 hours.
- Dry-run first — right after activation, the plugin only lists the orders it would cancel. Nothing is changed until you switch to live mode and tick a confirmation box.
- Automatic, every hour — in live mode, expired orders are cancelled through the WooCommerce API, with an order note explaining why.
- Stock goes back automatically — WooCommerce restores the stock of a cancelled order itself; the plugin never touches stock levels.
- Last-second checks — each order is checked again right before being cancelled, so an order paid in the meantime is left alone.
- Clear logs — every run is written to WooCommerce → Status → Logs.
- Stale order alerts — optionally send the site administrator a daily digest when Processing or On-hold orders have had no updates for a delay you choose. No email is sent when there are no matching orders, and alerts never change order statuses.
- Collection dashboard — see on-hold bank transfers, their current cancellation deadlines and any overdue orders.
- Bulk extensions and CSV — extend selected unpaid bank transfer deadlines without changing order statuses, and export the waiting-transfer queue.
- Rules by order total — set up to five minimum-total thresholds with their own cancellation delays. The highest matching threshold applies; otherwise the global delay applies.
- Optional Slack or webhook alerts — send the daily stale-order summary to a configured HTTPS destination only after explicitly enabling it.
Automatic cancellation, total-based deadlines and manual extensions concern only unpaid, on-hold Direct bank transfer orders. Cheque, cash on delivery and card orders are never cancelled by this plugin. Stale-order alerts can report Processing and On-hold orders regardless of payment method.
Compatible with High-Performance Order Storage (HPOS) and the Cart & Checkout blocks.
Other free JeyTech plugins
- JeyTech Order Transfer QR — Add a SEPA QR code to unpaid bank transfer orders.
- JeyTech Checkout Hours — Accept new orders during your weekly opening hours.
- JeyTech Shipping Cutoff — Hide one shipping method after your daily cutoff.
- JeyTech 30-Day Price History — Display the recorded lowest price before a reduction.
- JeyTech Safety Data by Brand — Set manufacturer and safety information once per brand.
- JeyTech Unit Price Guard — Show unit prices from product and variation net quantities.
- JeyTech Below Cost Guard — Check discounted product totals against WooCommerce costs.
- JeyTech Replenishment Reminder — Send optional restock reminders with customer consent.
Setup tutorial.