WordPress plugin intelligence profile

IMsupporting Live Chat & AI Chatbot

Add live chat with AI chatbot to your WordPress site. Real-time customer support with automated AI responses and human agent handoff.

WP PlugIndex snapshot

Current directory snapshot

Tested up to WordPress 6.9
Current version5.0.9.2
WordPress coverageTested up to WordPress 6.9
Minimum stackWP 5.0 · PHP 7.0
Directory statusactive
Last directory update24 Jun 20264mo ago
Active installations40Adoption metric — not a quality score
WordPress.org rating5.0 / 5 from 2 ratings
Official packageDirect from WordPress.org

Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →

WP PlugIndex currently records IMsupporting Live Chat & AI Chatbot version 5.0.9.2 as active, updated 4mo ago and tested up to WordPress 6.9.

Overview

About this plugin

IMsupporting Live Chat & AI Chatbot

IMsupporting provides a live chat widget for WordPress that combines AI chatbot automation with human agent support. Visitors can chat in real time, and the AI handles common questions while routing complex conversations to your team.

Facebook | YouTube

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Key Features:

  • Quick setup – install and start chatting in minutes
  • AI chatbot handles FAQs, human agents handle complex conversations
  • Mobile-responsive chat widget for desktop, tablet, and mobile
  • Real-time messaging with website visitors
  • Visitor monitoring and proactive chat
  • Multi-language support
  • WooCommerce compatible
  • GDPR compliant
  • Free trial available

Chat Widget & Design

  • Fully customisable chat widget (colours, position, text)
  • Mobile-responsive design
  • Multiple widget styles

AI Chatbot Automation

  • AI answers FAQs automatically
  • 24/7 automated responses
  • Seamless handoff to human agents

Agent Dashboard

  • Manage all chats in one place
  • Real-time notifications
  • Chat history and transcripts
  • Unlimited agents
  • Team collaboration tools

Visitor Engagement

  • Real-time visitor monitoring
  • Proactive chat invitations
  • Offline message capture
  • Lead generation forms

Integrations & Compatibility

  • WooCommerce ready
  • Works with any WordPress theme
  • Lightweight and fast loading
  • GDPR compliant
  • SSL secure

Use Cases

  • Online Stores – Add live chat to WooCommerce product pages and checkout
  • SaaS Businesses – Provide real-time product support
  • Agencies – White label live chat for client websites
  • Small Businesses – Affordable live chat for startups
  • Support Teams – Manage support conversations in one dashboard

How It Works

IMsupporting combines AI chatbot technology with human agents:

  • AI chatbot answers common questions automatically
  • Live agents handle complex conversations
  • Seamless handoff between AI and humans
  • Unlimited conversations on the free trial

Links

  • Website
  • Facebook
  • YouTube
  • Setup Video
WordPress.org metadata

Plugin tags

Topics listed for this plugin in the WordPress.org directory.

  • free live chat
  • live chat
  • wordpress live chat
  • chatbot
  • livechat
Compatibility & maintenance

Compatibility & maintenance

Tested up to WordPress 6.9

Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 6.9.

Current WordPress releaseWordPress 7.1
WordPress.org Tested up to6.9
Minimum requirementsWordPress 5.0 · PHP 7.0
Update activity24 Jun 20264mo ago

“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.

Changes recorded by WP PlugIndex

Recent tracked changes

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