About this plugin
Real ID proves your customers’ real identities using their physical or digital ID and facial biometrics, allowing you to fulfill any order with confidence. It’s designed to support use cases such as:
- Age-restricted products compliance
- Preventing real or fake chargebacks for high-cost goods
- Vetting customers for rentals
- Providing frictionless KYC for regulated markets
Real ID’s document verification helps remove friction during fulfillment by quickly and easily detecting whether a government-issued ID is genuine or fraudulent. All the user needs to do is take a photo of their ID and a selfie on their mobile device.
I. to verify the authenticity of the ID and instantly match the face on the ID to the selfie submitted by the customer.
Quickly and simply require ID verification before, during, or after checkout—or even during account registration for members-only sites or wholesale accounts.
Check out our demo site to see an example of how it works in action.
How does ID verification help your business?
With your customers’ verified ID and selfie photos, you’re able to prove their shipping address. This gives you far more weight on your side during chargeback disputes and effectively eliminates “friendly fraud” losses.
And if you need to perform age verification checks for purchases of restricted goods, Real ID’s document verification takes care of that too. We’ll confirm a user’s date of birth by verifying their ID to help you manage and reduce risk at checkout.
Verify once per account, not per order
After a customer verifies their ID, their account on your store will be remembered for future purchases, increasing your conversion rate and lowering friction because it’s a trusted account.
IDs stored on your private cloud
No customer PII (Personally Identifiable Information) is stored on your WordPress site. We securely store all IDs on your behalf and respect all data deletion requests.
Control when ID verification is required
Require ID verification at any point during your customer’s purchasing journey. Real ID can be set up without code to verify IDs:
- Before checkout
- After checkout
- During account registration
- On custom pages using our JavaScript SDK
You can even limit ID verification to specific shipping addresses or products. For custom use cases, you can use our REST API to trigger an ID verification.
International support
Expand your market with confidence, knowing that Real ID can verify IDs from hundreds of countries, including:
- United States
- Canada
- Great Britain
- Mexico
- France
- Australia
- Germany
- And hundreds more
Real ID can verify documents such as:
- Passports
- Driver’s Licenses
- National IDs
- Visas
- And more
See our full list of supported countries and documents.
Customize to your brand
Control your theme and branding within the plugin itself, without code. You can even override the messaging for each step to fit your tone and brand.
Build trust with your customers by using your own email address to deliver ID verification links.
Flexible for any flow
We also provide a robust REST API, JS SDK, Webhooks, and WordPress hooks for your developers to build a custom experience or for advanced logic.