About this plugin
Most chat widgets help a human agent respond faster. Handled is different: it’s an AI that handles the conversation itself. It qualifies sales leads the moment they arrive, and answers customer support questions instantly using your own FAQs and policies, without needing a person at the keyboard.
It works around the clock, hands off to a real person whenever a conversation genuinely needs one, and captures visitor details for every qualified lead.
This plugin adds the Handled chat widget to your site. support, which is where the AI, your FAQs, and your escalation contacts are configured.
You need a Handled account to use this plugin. support, then find your tenant slug and instance key on the Widget Config page of your dashboard.
Features
- Qualifies sales leads and routes them to your team
- Answers support questions from your own FAQs and policies
- Hands off to a real person whenever a conversation needs one
- Works on any WordPress site, WooCommerce or not
External service
support), a third-party service operated by Sonic Blue Tech Ltd. Chat conversations are processed on Handled’s servers, not on your own site. See Handled’s Terms & Conditions and Privacy Policy for details on how conversation data is handled.