About this plugin
GoFastSUPPORT is a customer support platform providing a website widget, AI assistant, knowledge base, and live chat, all managed from your GoFastSUPPORT account.
This plugin puts your support widget on your WordPress site. You paste one connection code and the plugin does the rest. There is nothing to configure, no files to edit, and no settings to look up.
Everything about how your widget looks and behaves – branding, knowledge base content, assistant replies, chat settings – is managed in your GoFastSUPPORT account, not in WordPress. Change it there and your site updates automatically.
What this plugin does
- Connects your site to your GoFastSUPPORT account with a single connection code.
- Shows your support widget on your site.
- Lets you turn the widget on or off.
- Lets you show the widget on every page (the default), or control it per content type: show it on all Products, or only on the specific Products, Pages or Posts you pick.
- Also supports a [gofast_support] shortcode for placing it anywhere else.
- Lets you test, reconnect, or disconnect at any time.
What you need
A GoFastSUPPORT account. ai to get started.
Privacy
When you connect, this plugin sends your site’s web address and your one-time connection code to GoFastSUPPORT to link the two accounts. Your connection code is never saved anywhere on your site.
Once connected, your pages load the support widget from GoFastSUPPORT. When a visitor uses the widget, their browser communicates with GoFastSUPPORT directly, the same as with any hosted support chat. This plugin does not send your WordPress user accounts, posts, or other site content to GoFastSUPPORT.
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External Services
ai:
- When you click Connect: your site address and one-time connection code are sent to GoFastSUPPORT over a secure connection to link your site to your account.
- On your public pages: your widget is loaded from GoFastSUPPORT so visitors can use support chat.
- When you click Test connection: your site checks that the widget can still be loaded.
GoFastSUPPORT is a paid third-party service. ai for its terms of service and privacy policy.
Uninstall
Deleting this plugin through the WordPress Plugins screen removes only its own settings from your database. It does not delete posts, pages, users, themes, or any other WordPress content, and it does not contact GoFastSUPPORT.
Support
ai or contact support from your GoFastSUPPORT account.
Security
Only site administrators can connect, disconnect, or change this plugin’s settings, and every one of those actions is protected against cross-site request forgery.
Your one-time connection code is used once to establish the connection and is never saved to your database, written to a log, or shown on your site. The plugin only ever loads your widget from GoFastSUPPORT’s own servers – it cannot be pointed at any other web address, including by an administrator, which protects your site from having an untrusted script injected into your pages.