About this plugin
Genibar turns the knowledge your business already has into an AI agent for your
WordPress website. Upload documents, let Genibar read your website, or write Q&A —
then visitors can ask questions in plain language and get accurate answers from that
content, day and night.
Every business answers the same questions over and over: What do you charge? Do you
ship to my country? What’s the refund policy? How does this feature work?
The answers
already exist — in your PDFs, your pages, your policies, your team’s heads. Genibar
gives that knowledge a voice on your website.
How is this different from other AI chatbots?
Most AI chatbots answer from the open internet. They don’t know your prices, your
policies, or your products — and when they don’t know, they guess. On your website,
a guess is a liability.
Genibar answers differently: before responding, it retrieves the relevant parts of
your content and answers from that. If your content doesn’t cover a question, it
says so instead of inventing an answer — and logs the question so you know exactly
what to add next. Your unanswered questions become your content to-do list.
Why Genibar?
- Your knowledge, not the internet’s — answers come from documents you upload
(PDF, Word, Excel, Markdown, text), pages crawled from your website, and Q&A you
write. Nothing is invented.
- Instant answers for visitors — questions about products, services, pricing,
policies and documentation get answered in seconds, in natural language.
- Fewer repetitive support requests — the AI handles the front line so your
team handles what actually needs a person.
- Human handoff built in — visitors can ask for a person at any time. The
conversation lands in your team’s Inbox in Genibar and a human replies in the
same thread.
- Lead capture — optionally ask for name, email or phone before a chat starts.
Submissions appear as leads in your dashboard with the full conversation attached.
- No AI keys, no code — Genibar runs the AI for you. Install the plugin, paste
your agent key, done. No OpenAI account, no per-token bills, no theme edits.
Use cases
- Customer support — FAQs, policies, how-tos, order and shipping questions.
- E-commerce — sizing, shipping, returns: the questions that decide whether a
basket becomes an order.
- Service businesses — answer “do you do X?” while you sleep, and capture the
lead.
- Documentation — let users ask your docs a question instead of searching them.
- Agencies — build a separate agent per client, each on that client’s knowledge.
- Internal teams — the same agents can answer your own staff inside Genibar,
from policies, SOPs and product sheets.
How it works
- Create a free account at genibar.com.
- Add your knowledge: upload documents, crawl your website, or write Q&A.
- Create an AI agent, choose its tone and instructions, and connect the knowledge.
- Test it in the Playground — exactly as a visitor would experience it.
- Authorize your WordPress site in the portal and copy the agent key.
- Install this plugin, paste the key, and the chat appears on your site.
The plugin is the website integration layer. Your agent, its knowledge base, its
behaviour and its appearance are all managed in the Genibar portal at
com/ — changes there apply to your site instantly.
Customization
All configured in the portal, with a live preview:
- Launcher styles (icon only or icon + text), professional icons, custom launcher text
- Solid or gradient colors to match your brand
- Greeting message and suggested questions
- Operating hours with an offline message
- Optional pre-chat form (name, email, phone) for lead capture
Website authorization, in plain terms
For security, your Genibar agent only works on websites you have explicitly
authorized in your Genibar account. The key you paste into WordPress is a public
identifier, not a password — a key copied to an unauthorized site does nothing,
because Genibar refuses the session on the server. Installing the plugin does not by
itself authorize anything, the plugin stores no secrets, and uninstalling removes
only its local settings.
Genibar is free to get started — no credit card required.
Create your free Genibar account
External services
com). It does
nothing until you connect it to your own Genibar account.
When enabled with an agent key, your site’s front end loads the chat widget script
com, and visitors’ chat messages are sent to Genibar so your AI
agent can answer them. Visitor details (name, email, phone) are only collected if
you enable a pre-chat form, and are stored in your Genibar account. The plugin
sends no data to Genibar from your WordPress admin.
com/