WordPress plugin intelligence profile

FCNet Order Alerts & Chat for WooCommerce

Automatically notify your customers about WooCommerce order updates via WhatsApp and add a floating Live Chat widget to your store.

WP PlugIndex snapshot

Current directory snapshot

Tested up to WordPress 6.9
Current version1.1.1
WordPress coverageTested up to WordPress 6.9
Minimum stackWP 5.0 · PHP —
Directory statusactive
Last directory update5 May 20266mo ago
Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org

Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →

WP PlugIndex currently records FCNet Order Alerts & Chat for WooCommerce version 1.1.1 as active, updated 6mo ago and tested up to WordPress 6.9.

Overview

About this plugin

WhatsApp is one of the most widely used communication platforms globally. With this plugin, you can automatically send WhatsApp messages to your customers when their WooCommerce order status changes.

Features:

  • Automated WhatsApp notification when a customer places an order (Processing status).
  • Automated WhatsApp notification when an order is shipped (custom “Shipped” status included).
  • Automated WhatsApp notification when an order is completed.
  • Automated WhatsApp notification when an order is cancelled.
  • Elegant “WhatsApp Live Chat” floating button for the frontend with customizable alignment, tooltip text and display delay.
  • Connect your own API provider (UltraMsg, Twilio). No hidden fees or extra commissions!
  • Dynamic message templates with placeholders ( [order_id], [first_name], [last_name], [total], [phone] ).
  • Built-in setup wizard for quick onboarding.
  • Multi-language support (English / Turkish).

For more details: FC Plugins

External services

This plugin connects to external third-party services to send WhatsApp messages to your customers. Below is a detailed description of each service used:

UltraMsg

This plugin connects to the UltraMsg API to send WhatsApp messages to customers when their WooCommerce order status changes. UltraMsg is a third-party WhatsApp messaging gateway.

  • What data is sent: The customer’s phone number (from the WooCommerce billing information) and the message text (generated from user-configured templates containing order details such as order ID, customer name, and order total).
  • When data is sent: Each time a WooCommerce order status changes to processing, shipped, completed, or cancelled — provided that the store administrator has configured the UltraMsg API credentials and a message template for that status.
  • Service website: https://ultramsg.com
  • Terms of Use: https://ultramsg.com/terms-conditions.php
  • Privacy Policy: https://ultramsg.com/privacy-policy.php

Twilio

This plugin can optionally connect to the Twilio API as an alternative messaging gateway for sending WhatsApp messages to customers.

  • What data is sent: The customer’s phone number and the message text (same as above).
  • When data is sent: Same conditions as UltraMsg, when Twilio is selected as the active API provider.
  • Service website: https://www.twilio.com
  • Terms of Use: https://www.twilio.com/en-us/legal/tos
  • Privacy Policy: https://www.twilio.com/en-us/legal/privacy
WordPress.org metadata

Plugin tags

Topics listed for this plugin in the WordPress.org directory.

  • live chat
  • order notifications
  • alerts
  • whatsapp
  • woocommerce
Compatibility & maintenance

Compatibility & maintenance

Tested up to WordPress 6.9

Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 6.9.

Current WordPress releaseWordPress 7.1
WordPress.org Tested up to6.9
Minimum requirementsWordPress 5.0 · PHP not listed
Update activity5 May 20266mo ago

“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.

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