About this plugin
ExertPro AI Store Assistant for WooCommerce transforms your WooCommerce store with an intelligent AI assistant that can answer customer questions 24/7 — without any human intervention.
Connect your preferred AI provider (OpenAI, Anthropic Claude, Groq, Google Gemini, or xAI Grok) and let the chatbot handle common customer queries automatically.
Key Features
- Multiple AI Providers — OpenAI (GPT-4o), Anthropic Claude, Groq (Llama), Google Gemini, xAI Grok, and Moonshot
- Product Queries — Customers can ask about products, prices, availability, and descriptions
- Order Status — Logged-in customers can check their order status in real time
- Returns & Refunds — Guides customers through your return and refund policy
- General Support — Answers any store-related questions using your store’s context
- Floating Widget — Beautiful floating chat bubble on every page (customizable position)
- Shortcode Support — Embed the chatbot anywhere with [aiwc_chatbot]
- Full Page Mode — Option to show chatbot inline on a dedicated page
- Quick Action Buttons — One-click buttons for common queries (Products, Orders, Returns, Help)
- Greeting Popup — Auto-show a welcome message to engage visitors
- Chat Logs — View and export conversation history from the admin dashboard
- Rate Limiting — Built-in protection against API abuse (10 messages/minute per IP)
- HPOS Compatible — Fully compatible with WooCommerce High-Performance Order Storage
- Cart & Checkout Block Compatible — Declared compatibility with WooCommerce Cart/Checkout Blocks
- Customizable UI — Change colors, position (desktop & mobile), chatbot name, welcome message, and avatar images
- Optional Attribution — “Powered by AI” footer is opt-in only; disabled by default
- Secure API Key Storage — API keys are encrypted before being saved to the database
Supported AI Providers
- OpenAI — GPT-4o, GPT-4 Turbo, GPT-3.5 Turbo
- Anthropic — Claude Sonnet 4, Claude Haiku 4.5
- Groq — Llama 3.3 70B (ultra-fast inference)
- Google Gemini — Gemini 1.5 Pro
- xAI Grok — Grok-3
- Moonshot — Moonshot v1
Use Cases
- Answer “Where is my order?” questions automatically
- Recommend products based on customer needs
- Explain return and refund policies
- Reduce support tickets for common questions
- Engage visitors 24/7 even when your team is offline
Privacy
Customer messages are sent to your chosen AI provider’s API. Please review their privacy policies before use. Chat logs (if enabled) are stored in your WordPress database.
No data is shared with the plugin author.
External Services
This plugin connects to one or more third-party AI APIs to generate chatbot responses. The API is called only when a visitor sends a message in the chatbot. The user’s message, along with relevant WooCommerce store context (such as product names and order details for logged-in customers), is sent to the selected provider.
OpenAI
Used to generate AI responses via the Chat Completions API.
Data sent: user message, conversation history, store context.
com/policies/terms-of-use
com/policies/privacy-policy
Anthropic
Used to generate AI responses via the Messages API.
Data sent: user message, conversation history, store context.
com/legal/consumer-terms
com/legal/privacy
Groq
Used to generate AI responses via the Groq Chat Completions API.
Data sent: user message, conversation history, store context.
com/terms-of-use/
com/privacy-policy/
Google Gemini
Used to generate AI responses via the Google Generative Language API.
Data sent: user message, conversation history, store context.
dev/terms
com/privacy
xAI Grok
Used to generate AI responses via the xAI Chat Completions API.
Data sent: user message, conversation history, store context.
ai/legal/terms-of-service/
ai/legal/privacy-policy/
Moonshot
Used to generate AI responses via the Moonshot Chat Completions API.
Data sent: user message, conversation history, store context.
cn/docs/terms-of-use
cn/docs/privacy-policy
Only one provider is active at a time, based on the plugin settings. No data is sent to any provider unless the chatbot is actively used by a visitor.