About this plugin
DabDash Sync connects a WooCommerce store to a
DabDash tenant so storefront-facing flags stay honest:
- ID / profile / email / phone verification timestamps
- Loyalty balance and coupon eligibility
- Marketing consent (email and SMS) with a most-restrictive merge — an
unsubscribe on either side always wins
DabDash is canonical. WooCommerce may propose contact edits; it cannot forge
verification or profile compliance state. Sensitive fields (ID images, regulated
profile identifiers, date of birth) never land in wp_usermeta.
Runtime API calls use the official Packagist package
shadow-software/dabdash-php-sdk.
This plugin is free and open source. It is developed and maintained by
Shadow Software LLC, and its full source code is
public on GitHub.
Documentation and source code
- Platform: https://dabdash.com/
- API reference: https://dabdash.com/docs/api
- TypeScript SDK: https://github.com/shadow-software/dabdash-sdk
- Plugin page: https://dabdash.com/integrations/woocommerce
- Documentation: https://github.com/shadow-software/dabdash-for-woocommerce#readme
- Source code and releases: https://github.com/shadow-software/dabdash-for-woocommerce
- Report a bug or request a feature: https://github.com/shadow-software/dabdash-for-woocommerce/issues
How it works
- Enter your DabDash tenant API base URL (a *.dabdash.com host) and access
token under Settings → DabDash Sync.
- Review the field-map diagnostics (canonical / contact / consent / never).
- Enable sync. Confirm you understand customer fields will be sent to DabDash.
- An hourly background job pulls customers, links them to WooCommerce users,
applies DabDash-owned fields, and queues contact/consent proposals upward
when WordPress holds a newer local edit.
What it does not do
It does not store ID document images, sensitive profile documents, or date of birth in
WordPress. It does not invent verification state. It does not send passwords.
External services
This plugin connects to your DabDash tenant API — a host you configure under
app (local hosts only when WP_DEBUG is on).
Nothing is sent until an API base URL and access token are saved and Enable
background sync is checked.
1. Tenant API (your DabDash host, via shadow-software/dabdash-php-sdk)
- What it is for: keeping WooCommerce customers in step with DabDash
verification, loyalty, and marketing consent. DabDash is the source of truth
for verification and loyalty; consent merges most-restrictive.
- When it is called: on an Action Scheduler / WP-Cron pull (hourly by
default) and when a tracked local profile field changes (push proposal).
- What is sent (contact / consent proposals only): name, email, phone;
email / SMS marketing opt-out flags. The plugin never pushes ID documents,
regulated profile identifiers, dates of birth, or passwords.
- What is received: verification timestamps, loyalty / coupon flags,
consent state, and the DabDash customer id linked on the WordPress user.
- Transport: HTTPS JSON via the Packagist SDK (Guzzle). Tokens are stored with
autoload disabled.
Terms and privacy
- DabDash Terms: https://dabdash.com/terms-of-service
- DabDash Privacy Policy: https://dabdash.com/privacy-policy
- Shadow Software Terms: https://shadowsoftware.com/terms
- Shadow Software Privacy Policy: https://shadowsoftware.com/privacy