Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org
Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →
WP PlugIndex currently records Ask I Viki CRM for WooCommerce version 1.0.6 as active, updated 11d ago and tested up to WordPress 7.1.
Overview
About this plugin
Ask I Viki CRM for WooCommerce transforms customer communication into a complete messaging and CRM experience powered by the Meta WhatsApp Cloud API.
Manage customer conversations, monitor order activity, send WhatsApp notifications, organize customer profiles, and provide faster support directly from your WordPress dashboard.
Key Features
WhatsApp CRM Inbox
Centralized WhatsApp inbox
Real-time conversation management
Customer search and lookup
Conversation history tracking
Customer Management
Customer profile view
WooCommerce order history
Internal notes
Customer tags
VIP customer management
Priority levels
Pinned conversations
Support Productivity
Quick replies and saved responses
Unread message tracking
Attention queue management
Live conversation indicators
Customer activity overview
WooCommerce Integration
Processing order notifications
Completed order notifications
Cancelled order notifications
Admin order alerts
Customer-specific communication
Meta WhatsApp Cloud API
Official Meta Cloud API integration
Secure webhook verification
Message delivery tracking
WhatsApp business messaging support
Use Cases
WooCommerce customer support
WhatsApp-based customer service
Order status communication
Customer relationship management
Sales and support teams
External Services
This plugin connects to the Meta WhatsApp Cloud API to send and receive WhatsApp messages.
What the service is used for:
Sending WooCommerce order notifications
Sending customer support messages
Receiving incoming WhatsApp messages
What data is sent:
Customer phone number
Message content
Order information included in notifications
When data is sent:
When an order notification is triggered
When an administrator sends a message
When Meta sends webhook events
Service Provider:
Meta Platforms, Inc.
Terms of Service:
com/legal/terms
Privacy Policy:
com/privacy/policy/
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
customer support
crm
notifications
whatsapp
woocommerce
Compatibility & maintenance
Compatibility & maintenance
Tested with WP 7.1
Marked as tested with the current WordPress 7.1 release.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to7.1
Minimum requirementsWordPress 6.0 · PHP 7.4
Update activity22 Oct 202611d ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
Version1.0.5→1.0.6
WordPress compatibility7.0.4→7.1.3
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
