WordPress plugin intelligence profile

AI Chatbot for Support & E-Commerce

AI-powered chatbot for WordPress and WooCommerce using OpenAI or Gemini, trained on your site content.

WP PlugIndex snapshot

Current directory snapshot

Tested up to WordPress 6.9
Current version1.0.3
WordPress coverageTested up to WordPress 6.9
Minimum stackWP 6.0 · PHP 7.4
Directory statusactive
Last directory update5 Feb 20269mo ago
Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org

Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →

WP PlugIndex currently records AI Chatbot for Support & E-Commerce version 1.0.3 as active, updated 9mo ago and tested up to WordPress 6.9.

Overview

About this plugin

Note: A publicly accessible HTTPS domain is required. Localhost and local development environments are not supported.

AI Chatbot for WordPress & WooCommerce adds an AI-powered chat assistant to your website using Retrieval-Augmented Generation (RAG).

The plugin allows site owners to train a chatbot on their own WordPress data — including FAQs, pages, posts, and WooCommerce products — and provide accurate, contextual answers to visitor questions using Gemini or OpenAI models.

Content is securely sent to an external AI processing service for embedding generation and chat responses.

An API token is required to enable AI functionality.

Key Features

  • Frontend chatbot widget with configurable position
  • Supports Gemini and OpenAI AI models
  • Retrieval-Augmented Generation (RAG) based answers
  • Learn from FAQs, pages, posts, and WooCommerce products
  • Manual content sync and embedding generation
  • Email notification when AI training is completed
  • HTTPS-only communication with the external service

How It Works

  • Install and activate the plugin
  • Configure the chatbot position on the frontend
  • Enter AI provider details (Gemini or OpenAI API key and model)
  • Choose which content types to send for learning
  • Submit selected content for processing
  • Receive an email once embeddings are ready
  • Enable the chatbot on the frontend

Supported Content Types

You can choose which data to send for AI learning:

  • FAQs (required)
  • Pages
  • Posts
  • WooCommerce products

Each content item is automatically truncated to a maximum of 1000 words before processing.

Usage Limits

The free service tier includes the following limits:

  • Up to 1500 chat requests per day
  • Maximum 100 FAQs
  • Maximum 100 posts
  • Maximum 100 pages
  • Maximum 100 WooCommerce products
  • Total data size limited to 2 MB

All limits are enforced by the external AI service.

External Services

This plugin connects to an external service to process content, generate embeddings, and provide AI responses.

Service Endpoint

in

Purpose

* Store selected WordPress content

* Generate embeddings

* Process chat queries using AI models

Data Sent

* FAQ questions and answers

* Selected page, post, and product content

* Site identifier

* Selected AI provider and model

AI provider API keys are used only for request processing and are not exposed publicly.

Service Provider

PHPSOFT SOLUTIONS

in/privacy-policy

WordPress.org metadata

Plugin tags

Topics listed for this plugin in the WordPress.org directory.

  • ai assistant
  • ai chatbot
  • customer support
  • gemini ai
  • openai
Compatibility & maintenance

Compatibility & maintenance

Tested up to WordPress 6.9

Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 6.9.

Current WordPress releaseWordPress 7.1
WordPress.org Tested up to6.9
Minimum requirementsWordPress 6.0 · PHP 7.4
Update activity5 Feb 20269mo ago

“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.

Changes recorded by WP PlugIndex

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