WordPress support ticket and help desk plugin with live chat, AI replies, guest tickets, email-to-ticket, SLA tracking, SMTP and reports.
Alternatives to JS Help Desk – AI-Powered Support & Ticketing System
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Relevant replacements
WordPress plugins with similar use cases
Compatibility and update metadata provide context, not a quality guarantee. Review each plugin’s details for your site.
ThickGrassv1.1.0
A self-hosted helpdesk for WordPress: tickets, SLAs, a knowledge base, canned responses, custom intake forms, and email-based approvals.
Help desk and support ticket system for your site and WooCommerce: a support form, customers' own tickets, one shared board. Never priced per agent.
Free help desk and live chat for WordPress and WooCommerce: support tickets, shared inbox, knowledge base and customer portal. AI agent in Pro.
Self-hosted WordPress support desk with web/email tickets, agent roles, ticket merging, activity auditing, private files, CCs, and WooCommerce.
A professional support ticket system for WordPress with email notifications and multilingual support.
Use the WordPress contact form plugin by the HelpDesk.com ticket system to connect with visitors. Organize and manage messages — all without coding!
AI powered help desk for WordPress stores: AI drafts with sources, Autopilot, knowledge from your docs, AI filters, automations and an MCP server.
The All-In-One Help Desk, Live Chat & AI Chatbot Plugin for WordPress.
WordPress helpdesk Ticket System with frontend ticketing, agent workflows, email alerts, reports, attachments, and optional AI assistance.