A complete help desk in WordPress: unlimited tickets and agents, a customer portal, AI reply help, and 12 features that used to be paid.
Alternatives to Simple Support Tickets
Plugins below are selected for functional relevance and current directory signals. Active-install counts do not affect this ranking.
Relevant replacements
WordPress plugins with similar use cases
Compatibility and update metadata provide context, not a quality guarantee. Review each plugin’s details for your site.
Use the WordPress contact form plugin by the HelpDesk.com ticket system to connect with visitors. Organize and manage messages — all without coding!
A lightweight, native help desk & support ticket system for WordPress. Zero bloat, fast performance, and built-in portal.
Let customers create and reply to support tickets without an account or login. A WordPress customer support system and help desk for your website.
WPBuddy streamlines customer support by enabling WordPress admin users to create support tickets seamlessly from the dashboard, integrated with WP Pro …
WordPress support ticket and help desk plugin with live chat, AI replies, guest tickets, email-to-ticket, SLA tracking, SMTP and reports.
HAPPY - Helpdesk Support Ticket System support ticket system & helpdesk plugin. Features a custom ticket form builder, canned replies, and integra …
AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.
Support Portalv1.1.2
Create a private customer support portal with topics, replies, theme shortcodes, and protected attachments in WordPress posts/comments mode.
Free help desk and live chat for WordPress and WooCommerce: support tickets, shared inbox, knowledge base and customer portal. AI agent in Pro.