Self-hosted WordPress support desk with web/email tickets, agent roles, ticket merging, activity auditing, private files, CCs, and WooCommerce.
Alternatives to 24laser Support Tickets
Plugins below are selected for functional relevance and current directory signals. Active-install counts do not affect this ranking.
Relevant replacements
WordPress plugins with similar use cases
Compatibility and update metadata provide context, not a quality guarantee. Review each plugin’s details for your site.
Titanium Site Watch – Website Uptime Monitoring & Downtime Alerts with Health Checks for WooCommercev1.0.8
Website uptime monitoring, downtime alerts and an 11-check WooCommerce Health diagnostic with store health alerts.
aserva AI Chat Widgetv1.0.6
AI customer support chat for WordPress and WooCommerce stores. Help route product, order, return, and support questions.
A complete client support and helpdesk portal — ticketing, file uploads, and support-hours tracking in one branded dashboard.
AI chatbot, live chat, and help desk for WooCommerce. Answers product questions, tracks orders, and handles email and tickets, 24/7.
Connect WooCommerce to Fortuna to sync support data, recover onboarding, and run approval-aware support workflows.
GrowthSupportv1.1.0
A clean, native WordPress support ticket system. Clients manage tickets from the frontend; agents handle everything from the admin.
Jalpi Support Ticketsv1.0.0
A free, fast helpdesk plugin. Let visitors submit and track support tickets without registration.
Add two-way customer and staff messaging directly to WooCommerce orders.
YundaDeskv1.0.0
Add YundaDesk live chat and AI customer support to WordPress, with optional read-only WooCommerce context.